Shipping Policy
Thank you for shopping with Lily's Boutique!
Processing Time
All orders are processed within 2–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a tracking number via email.
Shipping Time
We ship all orders through USPS.
Estimated delivery times:
-
Standard Shipping: 3–5 business days
Please note that shipping times are estimates and are not guaranteed. Delivery delays may occur due to weather, holidays, carrier delays, or other circumstances beyond our control.
Tracking Information
Once your order ships, you will receive a tracking number to monitor your package's progress through USPS.
Lost, Stolen, or Delayed Packages
Lily's Boutique is not responsible for packages that are lost, stolen, delayed, or marked as delivered by USPS. Once an order has been handed over to the shipping carrier, responsibility for delivery rests with USPS.
If you experience an issue with your package, please contact USPS directly using your tracking number for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Lily's Boutique is not responsible for orders shipped to an incorrect address provided by the customer.
Damaged Packages
If your package arrives visibly damaged, please contact USPS and file a claim directly with the carrier. Lily's Boutique is not responsible for damage that occurs during transit after the package has been shipped.
Returns & Exchanges
All sales are final.
Lily's Boutique does not accept returns, exchanges, refunds, or cancellations once an order has been placed.
By placing an order with Lily's Boutique, you acknowledge and agree to the terms outlined in this Shipping Policy.